Your privacy, our priority
At Crafted Fires, we are dedicated to protecting your personal information and ensuring your shopping experience is safe and secure. This policy outlines how we handle your data, keeping it private and protected.
Keeping your data safe and secure
The security of your personal information is paramount to us at Crafted Fires. We understand the importance of keeping your details private, especially during direct checkout. We employ robust security measures to protect your data from unauthorised access, disclosure, alteration, and destruction. Our commitment extends to maintaining the confidentiality of your information throughout your entire shopping journey with us.
Information we collect for your order
When you purchase our handcrafted table top fire centrepieces and candleholders, we collect certain information to ensure your order reaches you smoothly. This typically includes your name, shipping address, email address, and contact telephone number. This data is essential for processing your order, managing delivery, and providing you with updates regarding your purchase. We only collect information that is directly relevant and necessary for fulfilling your order and improving your customer experience.
No sharing of your personal details
Crafted Fires values your trust. We want to assure you that we do not share your personal information with third parties, such as delivery companies or payment processors. All transactions and information handling are managed directly by us, ensuring your data remains exclusively with Crafted Fires. Your privacy is a fundamental aspect of our business, and we are committed to maintaining the confidentiality of your details.
Contact us about your data
Should you have any questions about your personal data, or wish to review or make changes to the information we hold, please do not hesitate to contact us. We offer several convenient ways to get in touch: